A Built-For-Hospitality Guest Experience Cloud

BCV, a RateGain Company, is an award-winning provider of social media solutions for the hospitality industry. Our team of social media and hospitality experts develop customized social strategies that align with greater marketing initiatives and create original content optimized for social media. Our proprietary tech-enabled solution allows us to:

Drive Revenue with
Social Content

Improve Sentiment Through
24/7 Monitoring

Increase Channel
Growth & Engagement

Measure Social Performance
& Deliver Key Insights

Success Stories

Case Study
Hotel’s Exclusive Social Media Promotion Delivers 150x ROAS –
Cinnamon Resorts & Hotels
Case Study
How a Single Social Media Ad Drove 65K in Hotel Revenue – Four Seasons Resorts & Residences Jackson Hole
Case Study
A Hotel Reopening Social Media Strategy Amidst the Pandemic – Wailea Beach Resort

More Resources

Pre-Opening Social Media Strategies that Lead to New Hotel Success
Social Insights Report – May 2021
BCV Keeps a Constant Pulse on Emerging Consumer Behaviors Across the Digital Landscape to Understnad the Impact on Travel


Personable, knowledgeable, up to date on trends, realistic POV on new strategies across all platforms, solid strategy recommendations and stellar Account Service!

Marketing/PR/Communications, Westin St. Francis

BCV is a true member of our team. We appreciate so much the level of service, professionalism and creativity we receive from our account team. Thank you!

Marketing/PR/Communications, Hyatt Regency Orlando

The account team that we work with is top notch. We feel like our Social Media program is growing in the right direction and is as “on brand” as if we were writing it ourselves!

Director of Sales, JW Marriott Starr Pass

Excellent account teams who are creative, work hard and execute as if they were a member of our in-house staff. They are always up to date on all that is new in the world of social. The best part is the excellent reporting and data. Love working with you all!

Regional Director of Marketing, Renaissance Phoenix

The BCV team creates exceptional content that is enticing and aligns to my brand and resort.

Director of Sales & Marketing, Park Hyatt St.Kitts

Our team are great collaborators and have great communication skills. They are creative and know the industry as well as we do.

Director of Sales & Marketing, The Ritz-Carlton, Half Moon Bay

BCV is an extension of my team. I have worked with them for over three years and they consistently exceed my expectations with creative campaigns and graphics, brand voice appropriate copy and pull through of brand initiatives.

Director of Public Relations, Resort in Orlando

Our return on spend is far more than we ever could have expected or hoped for. Our engagement levels are through the roof and our total number of followers has continued to climb upwards. The monitoring services are extremely helpful and valuable.

Director of Marketing, Boutique Hotel in Sausalito

Our Clients

Honors & Awards

Recognized by Industry Leaders Since 2012


Winner of HSMAI's Adrian Awards


Winner of PR Daily's Social & Digital Media Awards


Winner of HOTELS Magazine's Social Hotel Awards


Winner of Travel+Leisure's SMITTY Awards